Personal Lines Account Manager

Eastern Shore Associates is a 100% employee owned client-focused agency that is recognized as a trusted insurance advisor in our communities. We value long lasting relationships with our clients, built on a commitment to excellence, continual improvement and a high standard of customer service

Position Description:

We are seeking a licensed Personal Lines Account Manager that has excellent communication skills and a positive attitude.  The position requires assisting clients with day to day service needs and providing timely and professional service. The candidate for this role will have excellent communication and organizational skills with a strong desire to provide a high level of customer service.

Job functions include:

  • Foster and maintain a professional working relationship with clients
  • Review policies to assess and recommend coverages when necessary
  • Service of clients; policy reviews, account round, cross sell and up sell
  • Maintain knowledge of carrier product offerings and pricing
  • Remarket assigned accounts when required

Successful Candidate Qualifications:

  • New York Property & Casualty license
  • Prior insurance experience of at least two years is preferred
  • High School Diploma
  • Strong communication skills
    • Active Listening
    • Verbal Communication
    • Written Communication
  • Microsoft Office systems knowledge
  • Ability to multi-task, prioritize and manage time effectively
  • Ability to work well independently as well as on a team
  • Focused, productive, and accountable

Company Description:

Headquartered in Fulton, Eastern Shore Associates (ESA) is a Trusted Choice® agency and a 100% employee owned ESOP (Employee Stock Ownership Plan) company. ESA works with more than 30 insurance companies and offers a full range of business and personal insurance, including property, liability, automobile, recreational vehicle, farm, worker’s compensation, bonds and life insurance.  Eastern Shore also meets the insurance needs of many New York municipalities, schools and emergency services.

Eastern Shore Associates, www.esainsurance.com, is an independent agency with offices in Camden, Fulton, North Syracuse, Pulaski, Walworth and Waterloo.

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